As a general rule, we cannot accept returns or exchanges unless the product is defective. In addition, please note that we cannot accept returns or exchanges of products that have been used once, or products that have been scratched or soiled at your own risk. If you notice any points at the time of opening, please contact us from the inquiry. We will deal with it as soon as possible.
As a general rule, we do not accept returns or exchanges due to customer's convenience such as different images. In particular, please note that we cannot accept returns or exchanges of semi-ordered products.
About changing the ordered product
It may be possible if you contact us immediately after ordering (from the date of order to the next day in principle). Depending on the progress of production, it may not be possible to change it, so please contact us as soon as possible.
About product quality and handling
In many cases, it is the original leather.
Depending on the usage environment, leather oil may penetrate into clothing and paper and cause color transfer. Please note that color transfer is likely to occur when the product is used in light-colored clothing or when the product gets wet (such as when used in a humid environment).
No, I can't. Each piece of leather has its own individuality and wrinkles, so individual specifications cannot be accepted.